Frequently Asked Questions

Service requests can be placed online through the resident portal or called into the Management office during office hours.

No, simply indicate we have permission to enter.

Yes, nail holes are acceptable. We want you to make your apartment home.

Yes we do have 3 on site maintenance team members.

Please feel free to stop in the office, place a work order thru the portal, or leave a message.

All maintenance issues are handled in order with the exception of an emergency.

No you do not have to be home.

You are welcome to call a locksmith at your expense.

Normal decorations, but will charge if we have to cover for painting.

Playground, Indoor Pool, Fitness Center, BBQ/Picnic Area, Laundry Facilities, Sand Volleyball Court, Flex Fitness/Yoga Studio, Indoor Racquetball Court, Storage Rentals Available, Package Pickup and delivery, Outdoor Pool with Sundeck, Party Room with Kitchenette, Heated Garage Parking Available, & a Business Center.

Yes, we are a pet-friendly community! Yes, breed and weight restrictions apply. 2 pet max.

Onetime Fee of $300.00 and $40.00 pet rent.

Maximum weight of 50 lbs.each. A maximum of two (2) pets are allowed per apartment and each applicant must provide a photograph of each pet. Animals must be at least six (6) months of age and must have proof of current vaccinations, proof of weight when full grown, and breed documentation.

Cyber Café, clubroom, fitness center, yoga studio, indoor and outdoor pool, gas grills, walking paths and trails, volleyball court, racketball court, saunas, laundry room, resident storage, and parking garage.

10 to 10 indoor and outdoor! 24 hours.

On site parking is available. Garage parking is based upon availability, there is a $50 monthly charge. Coincides with the term of the lease.

A building, the 11 stack has washer/dryer ($75 amenity fee), all other is central laundry.

Yes

Stove, Refrigerator, and dishwasher.

No

Yes, 6 to 9 month lease are a $300 10 and 11 is $200, 12 + no cost.

Yes, we will.

We do have a package room.

9-6 Monday to Friday, and Saturdays from 10-5.

Universal machine, eliptical, treadmill, bench and free weights, exercise balls, kettle balls, and resistance bands.

We ask that residents be considerate of their neighbors. The community room is available to rent for a fee of $75.

No

Appointments are preferred so we can ensure a personal tour. Walk-ins are always welcomed.

You can pay online via the resident portal.

Directly on our website by completing an E-application.

No tours are free

You can make an appointment of walk in at your conveninece.

We are on site 6 per week.

Online or with a paper application.

24 to 72 hours.

$50 application fee, $150 admin fee, Prorate rent, prorate fees, no deposit property on lease log.

Ask lots of questions.

Portal, personal check, or cashiers check.

Log into the portal, and choose you payment type.

Pets fees, utilties, pest control, trash, parking, storage, utility billing fee, month to month fee, short term premium.

$13 liability waiver fee, recommended personal insurance.

None

Electric is set up by the resident with Dakota Electric, we request the account number at move in.

Comcast, 10 year agreement with Comcast for referrals.

Guest parking, cannnot be here more than two days per week.

No, and you cannot pay your rent in advance.

No

No we do not allow you to sub lease.

No we do not allow you to sub lease.

60 days notice, term fee is equal to 2 months, re-let fee is 75% of one months rent, repayment of any concessions.

Bus stops

Burnsville

Burnsville-Eagan-Savage school district 191. School bus service

We have a dog park on site.

On the property

Exit 1 has most all stores, highway 42. Grocery stores are Target or Cub.